Privacy Policy
Last updated: 19-03-2025
1. Introduction
We are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.
The practices described in this Privacy Policy apply only to information gathered through this website. By using our website, you agree to the terms outlined below. If you do not agree, please do not use our website. We reserve the right to modify or amend this Privacy Policy at any time without prior notice. Your continued use of our website after any changes are posted means you accept those changes.
If you have any concerns, please contact us at gallery@upstairs.org.nz.
2. What Information We Collect
We collect personal information from you, including:
Name
Contact information (email, phone)
Location
Computer or network information
Interactions with our website and services
Billing or purchase details
We also collect anonymous information related to your browsing activity, including:
IP address
Browser type and device information
Referral sources (e.g., search engines, ads, social media)
Pages visited, time spent on pages, and interactions with our content
3. How We Collect Your Information
We collect your personal information:
To process membership fees and volunteer applications
When you correspond with us (in person, via phone, email, or social media)
When you sign up for our newsletters or updates
To track attendance at our events and facilities
When using our website or Wi-Fi services
To facilitate art sales on behalf of artists
Through website analytics and advertising tools (detailed below)
4. How We Use Your Information
We use your data for the following purposes:
To improve website functionality and user experience
To send relevant updates, newsletters, and event invitations
To process payments and manage memberships
To run targeted advertising campaigns via Google Ads
To analyse website traffic and performance via Google Analytics
We do not sell, rent, or share your personal data with third parties except when required by law.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience and improve our website. This includes:
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This service collects anonymous data, such as page views, session duration, and referral sources.
Opt-Out Option: You can prevent Google Analytics from tracking your activity by installing the Google Analytics Opt-Out Browser Add-on.
Google Ads (Targeted Advertising)
We use Google Ads to display relevant advertisements based on your past interactions with our website. This may include:
Remarketing Ads (showing ads on other websites based on your visit to ours)
Conversion Tracking (measuring ad effectiveness)
Opt-Out Options:
You can control ad personalisation by adjusting your settings in Google Ad Preferences.
6. Third-Party Services & Data Sharing
We use third-party services that may collect and process data on our behalf, including:
Google Ads & Analytics (Google LLC – United States)
Squarespace Analytics (Squarespace Inc. – United States)
These services comply with global privacy regulations and have their own policies:
Squarespace: https://www.squarespace.com/privacy
7. Your Rights Under NZ Privacy Laws
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to the personal data we hold about you
Request corrections if your information is incorrect
Opt out of data collection for advertising or analytics
To make a request, please contact:
📧 gallery@upstairs.org.nz
📞 09 817 4278
📍 418 Titirangi Road, Titirangi, Auckland, NZ 0604
8. Data Security & Storage
We take data security seriously and implement industry-standard measures to protect your personal information. All payment details are stored in encrypted files, and only senior staff have access to relevant information for daily operations.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
📧 gallery@upstairs.org.nz
📞 09 817 4278
📍 418 Titirangi Road, Titirangi, Auckland, NZ 0604